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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Barth

July 24, 2025

1  out of  5
rating by Steve Barth
"I am currently searching for a new state farm agent. This office use to be good. They no longer answer phones. Takes a day or two to get a call back. That's only after I called again and left another message. It's a shame. They know how to use the phone when they are trying to sell you something though. Adios Kelly Matz!"
We responded:
"Hi Steve, that is not the customer service you deserve or what we want you to receive. My service manager is reaching out to you today. "
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Adrienne Betar

July 15, 2025

5  out of  5
rating by Adrienne Betar
"I learned a State Farm agency opened closer to where I live. Upon my first phone, an agent actually answered the phone. Thinking I’m off to a good start, I made an appointment to fill them out about Customer Service and industry knowledge. Karen Lewis did not disappoint as we went over both my Home and auto policies together. What I like most about this agency is the individual attention and ability to actually walk into an office and talk to an agent with ease and they actually answer their phones."
We responded:
"Thank you for your business."
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Andrew Zambetti

July 7, 2025

5  out of  5
rating by Andrew Zambetti
"they look out for your best interest here. better deal than progressive too. small town feel Shoutout Wylene"
We responded:
"Thank you for your business Andrew"
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Gregory Np

June 20, 2025

5  out of  5
rating by Gregory Np
"Happy with the quotes for my cars and home. Look forward to working with this agency. Aaron and Karen L were great."
We responded:
"Thank you for your business Greg. "
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Amy Goetz

June 6, 2025

5  out of  5
rating by Amy Goetz
"Great experience with Drew. Very helpful and timely!"
We responded:
"Thank you for your business Amy"
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Stephen Nemiroff

June 4, 2025

5  out of  5
rating by Stephen Nemiroff
"Drew Minx did a phenomenal job finding me homeowners and Auto policies at a huge savings from my previous insurance company. He stepped me through the whole process, making it as stress free as possible. I highly recommend Drew Minx for all your insurance needs."
We responded:
"Thank you for your business Stephen"
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Suzanne Ludwiczak

June 3, 2025

5  out of  5
rating by Suzanne Ludwiczak
"What an absolute pleasure doing business with State Farm! Drew was amazing and helped me find a perfect rate ( better than 5 other places I called) also got me a great rate for renters insurance!!!! I’m actually shocked at the rate he gave me. Drew was an amazing agent and I look forward to doing business with him in the future!!!!!"
We responded:
"Suzanne, thank you for your business. We are glad Drew is part of the team."
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Richard Lankewish

April 14, 2025

5  out of  5
rating by Richard Lankewish
"Needed to get Homeowners insurance. Got 2 previous quotes and the one I got from State Farm was WAY less. Thank you Wylene Parkman for your professional service."
We responded:
"Thank you for your business Richard "
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Nancy Bortner

April 3, 2025

5  out of  5
rating by Nancy Bortner
"Such a pleasant time spent with Karen and great review of our new State Farm policy. Thanks for helping us get settled with our new insurance. If you want to change go see Karen on warm springs Ave."
We responded:
"Welcome to FL. We appreciate you."
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Dan Tennant

April 2, 2025

5  out of  5
rating by Dan Tennant
"I recently switched my home, auto and golf cart insurance from Allstate to State Farm and was fortunate to find the right agency. The folks at Kelly Matz State Farm in the Villages, FL are friendly, courteous, professional and certainly price competitive. I particularly appreciate the fine service provided by Karen Lewis, whose thorough knowledge and excellent preparation made the process easy. Kudos to all the fine folks at Kelly Matz State Farm!"
We responded:
"Thank you for your business Dan. "
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Theo Steichen

March 25, 2025

5  out of  5
rating by Theo Steichen
"Lora Thomas was recommended to me and she was very helpful and responsive. Give her a call!"
We responded:
"Thank you for your business Theo. We are happy to have Lora on our team. "
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Huntersville NC

March 19, 2025

5  out of  5
rating by Huntersville NC
"I recently had the opportunity to work with Lora at State Farm for homeowners and golf cart insurance. Lora was fantastic…. Professional , knowledgeable and a pleasure to work with. Also the quote offered the best value of all I received. Thank you."
We responded:
"Welcome to FL"
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Bart and Ardith

March 14, 2025

5  out of  5
rating by Bart and Ardith
"They don't need Jake from State Farm when they have Wylene Parkman. When another carrier cancelled us we sat down with Wylene and transferred our coverage to State Farm. She took the time to make sure we had the coverage we needed. Since then we have removed and added vehicles, all done via email. She calls to follow up and insure the changes are received and accurate. A very welcome change from our previous carrier."
We responded:
"Thank you for your business Bart and Ardith. "
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Kathy Martin

March 6, 2025

5  out of  5
rating by Kathy Martin
"Lora Thomas put up with lots of questions and was friendly and knowledgeable. It was a pleasure dealing with her. Thanks, Lora."
We responded:
"Hello Kathy, thank you for your business. "
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Robert Punzel

January 4, 2025

5  out of  5
rating by Robert Punzel
"Drew Minx was very thorough and informative helping my wife and I set up our insurance needs for our move to the Villages I felt very comfortable working with him"
We responded:
"Welcome, thank you for your business."
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Shine On PW

January 3, 2025

5  out of  5
rating by Shine On PW
"**Rave Review for Lora Thomas:** "I can't say enough good things about Lora Thomas at Kelly Matz's State Farm office! She has been an absolute rock star, helping us with policy changes and renewals. What typically feels like a hassle when dealing with insurance turned into an incredibly pleasant experience, thanks to her professionalism, patience, and friendly demeanor. Lora goes above and beyond to make sure every detail is handled smoothly and efficiently. Her knowledge and dedication to excellent customer service truly set her apart. If you're looking for someone who makes insurance simple and stress-free, Lora is your go-to person. Thank you for everything, Lora!""
We responded:
"Thank you for your business. "
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JEFFREY GOLDBERG

December 19, 2024

5  out of  5
rating by JEFFREY GOLDBERG
"Drew did a fantastic job getting me all set up for my home, auto, umbrella and golf car insurance. Much better experience than doing it online."
We responded:
"Thank you for your business Jeffrey"
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Dave M

December 17, 2024

5  out of  5
rating by Dave M
"worked with Drew. What a pro!. He knows his stuff and is a pleasure to work with. Highly recommend."
We responded:
"Thank you for your business Dave"
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Peg Janik

December 3, 2024

5  out of  5
rating by Peg Janik
"Met with Drew Minx today. What a wonderful experience that was! Drew was extremely knowledgeable and personable! Switched ALL insurances to him with State Farm which shows our confidence both with him and State Farm! We were very impressed with Drew!"
We responded:
"Hello, Peg thank you for your Business, we appreciate you."
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Evelyn Tucker

November 22, 2024

5  out of  5
rating by Evelyn Tucker
"Karen Lewis did a fantastic job, saving me a ton of money on my auto, home and flood policies. Karen was so professional and understanding. I highly recommend Karen for all your insurance needs. Call Karen."
We responded:
"Hi Evelyn, Thank you for your business and the 5 star review. Karen is a Gem, we are glad to have her on our team. "
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Dave Tsang

November 21, 2024

5  out of  5
rating by Dave Tsang
"I appreciate Karen Lewis’s experience and expertise in getting us homeowners and auto insurance. She knows the market and industry in-depth. She pays attention to the details and follows up quickly. It’s been wonderful working with Karen and I highly recommend her."
We responded:
"Thank you for your business Dave"
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Kathy Stanphill

November 21, 2024

5  out of  5
rating by Kathy Stanphill
"I just relocated to The Villages from Illinois and Karen Lewis in Kelly’s office made it so easy to transfer my policies! She is extremely knowledgeable, kind, honest and detailed. I appreciated her honesty about what coverage I needed for my personal situation. I felt she had my best interest in mind during our meeting. She took the time to explain all of my questions and get my policies right. No hard sales pitch! My parents also relocated to the area and Wylene assisted them in transferring their State Farm policies. She was kind enough to come in on a Saturday to meet with us since our schedule was tight. She was patient and thorough when setting up my parent’s policy, answering each of our questions. Again, no hard sales pitch - just wanting the best outcome for us. I’m very pleased we found Kelly’s office!"
We responded:
"Kathy, thank you for your business. What an honor to have two generations of family with our office. We are thankful to be a part of this community."
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Terri Gemperline

November 15, 2024

5  out of  5
rating by Terri Gemperline
"Drew was amazing. He was able to find affordable coverage for both my home and auto , quickly and efficiently. He is very personable and is very easy to work with."
We responded:
"Thank you for your business Terri"
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John Stemen

November 6, 2024

5  out of  5
rating by John Stemen
"Great service from Lora! Very professional and willing to help."
We responded:
"Thank you for your business John."
Profile photo of David Krikorian - Villages Sales Representative

David Krikorian - Villages Sales Representative

October 28, 2024

5  out of  5
rating by David Krikorian - Villages Sales Representative
"Karen Lewis is a consummate professional, who was extremely helpful and knowledgeable, as well as a pleasure to work with. State Farm offered me the best rate, and Karen provided me with outstanding service. Thank you! - David"
We responded:
"Thank you for your business "